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Sawa Care
The Sawa Care system

Seven connected modules in one system

The system manages every stage of a case from intake through to exit, and runs the organisation itself, covering every operational role — through a bilingual cloud platform.

01

Case management

Full management of the case and its file from the moment it enters the organisation until exit, with precise follow-up at every stage.

  • Intake and file creation
  • Plans, programmes and procedures
  • Assessment, sessions and follow-up
  • Family members and transfers
02

Donation management

An advanced system for tracking each donation precisely and ensuring it reaches the beneficiaries who are entitled to it.

  • Cash and in-kind donations
  • Electronic payment channels
  • End-to-end donation tracking
  • Coupon issuance and redemption
03

Donor management

An integrated donor database that supports segmentation, behavioural analysis and effective communication.

  • Individual and corporate donors
  • Donor sources
  • Recurring donation schedules
  • Receipts and activity history
04

Volunteer management

Volunteer records, schedules, task distribution and performance evaluation.

  • Complete volunteer file
  • Schedules and attendance
  • Periodic evaluation
  • Linking volunteers to campaigns
05

Campaigns & projects

Managing projects and breaking them into sub-activities, with case acceptance criteria built in.

  • Projects and sub-activities
  • Case acceptance criteria
  • Campaign receipts and payments
  • Campaign donors and volunteers
06

Financial management

Six core transactions covering the full money cycle inside the organisation, with oversight and documentation.

  • Receipt and payment
  • Receipt reversal and payment reversal
  • Transfer and settlement
  • Accounts, branches and balances
07

Content management system

A content management system for publishing and updating the organisation's news, campaigns and pages without technical help.

  • News and announcements
  • Campaign and project pages
  • Photo and media library
  • Arabic and English content

In development

Inventory module

Managing in-kind donations, including expiry dates and date of receipt.

Human resources module

Managing employee files, permissions and payroll.

Key capabilities

Technical specifications built for real fieldwork

  • Security and confidentiality

    The highest security and protection standards applied to guarantee data confidentiality and integrity.

  • Multilingual

    A bilingual system, customisable to support multiple languages — suitable for use inside Egypt and abroad.

  • Cloud or on-premise

    Smooth operation on the cloud or on the organisation's own servers, according to its needs.

  • Data and report export

    Full export of data and reports in multiple formats to support review and auditing.

  • Electronic payment

    Integration with electronic payment gateways for collection, transfer and disbursement.

  • Digital archive

    Complete digital archiving of documents and papers attached to every file.

  • No duplication or conflict

    Prevents duplication, such as one case benefiting more than once, or conflicting records.

  • Advanced search and filtering

    Comprehensive search and precise filters across every screen and report in the system.

  • Works on every device

    Runs on most modern devices: desktop, mobile or tablet.

Digital transformation protocol

Five pillars that make transformation work

This protocol was created specifically for organisations and associations seeking to develop and to save the time and effort spent on traditional data entry.

  • Knowledge and expertise

    Complete knowledge and expertise in establishing a full digital transformation system for different organisations, across their activities and roles.

  • Sawa Care

    An integrated digital system for case management and civil society organisations of every purpose.

  • Cloud environment

    Technology that makes storing large volumes of data flexible, secure and low-cost.

  • Training

    Training packages from specialists in community service management and in developing staff capability.

  • Activation

    Tools, training and support provided by Bedab to make the digital transformation succeed.

Checklist

Requirements for running the system in your organisation

Before adaptation begins, we review your organisation's readiness together using a short checklist.

Basic requirements to join

  • A dedicated domain
  • Official email accounts
  • An organisation website
  • Official registration
  • A tax card
Book a meeting
  • 1Does the organisation have a website?
  • 2Does it have social media pages?
  • 3Is internet access available to all users?
  • 4Are there enough computers for the users?
  • 5What is the users' background with computers?
  • 6Is there a main network server?
  • 7Has the organisation used a similar system before?
  • 8Is there a subscription to an electronic payment or collection service?
  • 9Is the case list available and organised in a spreadsheet?
  • 10Is the donor list available and organised in a spreadsheet?
  • 11Is the volunteer list available and organised in a spreadsheet?
  • 12Is the employee list complete and organised in a spreadsheet?
Book a meeting

Tell us how your organisation works.We'll show you the system running it.

One 45-minute meeting: we learn your workflow, demo the system against one of your own cases, and answer your team's questions — no commitment.

What happens in the meeting

Length
45 minutes
Format
A live demo on one of your own cases
Language
Arabic or English
Where
Online or at your offices
+20 111 265 22223 Al Messawah St, off Abbas El-Akkad St, Nasr City, Cairo, Egypt
The System — Sawa Care