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Sawa Care
User roles

Full coverage of every role in the organisation

The system covers all roles and functions inside the organisation, with dedicated permissions, pages and reports for each one.

31+User roles
Permissions per roleCreateEditDeleteView
01

Executive roles

Functionality

  • Dashboards and reports
  • Strategic planning follow-up
  • Roles and permissions
  • System settings

Roles

  • Executive director
  • Operations manager
  • Strategic planning manager
  • System administrator
02

Case management

Functionality

  • Intake and file creation
  • Plans, programmes and procedures
  • Assessment, sessions and follow-up
  • Family members and transfers

Roles

  • Case manager
  • Case intake officer
  • Case data officer
  • Training and plan officer
  • Case assessor
03

Donation management

Functionality

  • Cash and in-kind donations
  • Electronic payment channels
  • End-to-end donation tracking
  • Coupon issuance and redemption

Roles

  • Donations officer
  • Donor relations coordinator
  • Corporate social responsibility officer
  • In-kind donations officer
  • Fundraising officer
  • Resource development manager
04

Volunteer management

Functionality

  • Complete volunteer file
  • Schedules and attendance
  • Periodic evaluation
  • Linking volunteers to campaigns

Roles

  • Volunteer management director
  • Volunteer recruitment officer
  • Volunteer operations coordinator
  • Volunteer recognition officer
  • Volunteer performance officer
  • Volunteer team leader
05

Financial management

Functionality

  • Receipt and payment
  • Receipt reversal and payment reversal
  • Transfer and settlement
  • Accounts, branches and balances

Roles

  • Finance director
  • Chief accountant
  • Budget officer
  • Internal auditor
  • Financial compliance officer
  • Financial transparency officer
  • Inventory and assets officer
06

Project management

Functionality

  • Projects and sub-activities
  • Case acceptance criteria
  • Campaign receipts and payments
  • Campaign donors and volunteers

Roles

  • Projects manager
  • Programmes officer
  • Monitoring and evaluation officer
Book a meeting

Tell us how your organisation works.We'll show you the system running it.

One 45-minute meeting: we learn your workflow, demo the system against one of your own cases, and answer your team's questions — no commitment.

What happens in the meeting

Length
45 minutes
Format
A live demo on one of your own cases
Language
Arabic or English
Where
Online or at your offices
+20 111 265 22223 Al Messawah St, off Abbas El-Akkad St, Nasr City, Cairo, Egypt
Roles — Sawa Care